Eric Myrup

Over my career I have directed many aspects of business. I have been involved with Global Operations, Advanced Supply Chain Management, Customer Experience, and Information Systems. Backed by a Master's and Bachelor's degrees in Information Systems, my goal has been to use technology-enabled strategies that drive operational improvements and measurable efficiencies for international organizations.

Effectiveness Over Efficiency: My approach is rooted in the belief that speed without effective process is merely "being more efficient at being less effective." I focus first on optimizing business process needs, ensuring the right technology is applied to solve the root problem, not just automate the workarounds. I have expertise in resolving system integration challenges and productivity losses that occur when software solutions fail to align with business reality. This process-first methodology unlocks ROI.

... speed without effective process is merely "being more efficient at being less effective."

Impact & Achievements

Systems, Process Redesign, and Capacity Scaling

• Orchestrated large-scale operational initiatives, including multi-country distribution network redesigns.
• Leveraged deep knowledge of technology platforms (ERP, WMS, TMS, and CRM) to drive operational excellence.
• Oversaw the setup of new fulfillment lines, successfully achieving a dramatic 10x increase in fulfillment capacity through a blended strategy of technology deployment and process optimization.
• Implemented logical, non-code workarounds to accelerate essential business processes before full IT automation was deployed.

Demand and Supply Planning

• Directed a global supply chain team focused on balancing efficiency, cost, and complex country-specific regulations.
• Achieved significant cost savings by transitioning production to international locations reducing time to market and reducing costs.

Strategic Logistics and Cost Reduction

• Was an integral part in post-acquisition integration, successfully aligning the entire supply chain and global logistics infrastructure.
• Established new cross-border distribution channels in North America, successfully managing 3PL selection, contract negotiation, and compliance.
• Achieved significant cost savings by negotiating lower last-mile delivery rates and creating a hybrid shipping solution, delivering $50,000 in recurring monthly savings.

Global Customer Experience and Data Governance

• Standardized worldwide customer service processes and deployed critical tracking and reporting systems (ticketing and problem resolution) to establish and monitor Key Performance Indicators (KPIs).
• Ensured high-quality customer experience and data-driven decision-making across multilingual support teams.

Let’s connect to discuss how a process-first approach can unlock efficiency and deliver measurable financial outcomes for your next critical initiative.